How It Works
STEP
01
Find a Hands-Free Travel Counter
Business hours and available services vary from counter to counter, so we recommend checking in advance.
On the page below, AI can also suggest the Hands-Free Travel Counter that best fits your itinerary.
STEP
02
Bring Your Luggage to the Counter and Apply
Fill in the required information at the counter, pay the fee, and hand over your luggage. All certified Hands-Free Travel Counters can provide service in English, so visitors from overseas can use them with peace of mind.
*Some counters require you to apply in advance.
STEP
03
Enjoy Sightseeing Hands-Free
With less luggage to carry, you can move around far more comfortably — whether on station stairs, in hilly sightseeing areas, or through the crowds at popular spots. You can also enjoy shopping more while you are out.
What's more, sightseeing without large luggage helps ease congestion at tourist destinations, so you contribute to the destinations as well.
STEP
04
Pick Up Your Luggage
After enjoying your sightseeing hands-free, pick up your luggage at the storage location or the delivery destination.
*The steps above are just one example. Details may vary by counter, so please check the official website or similar sources before use.
Service Types & Estimated Fees
Storage
Leave your luggage at the counter and pick it up at the same location.
Approx. ¥500-1,000
Same-day Delivery
Receive your stored luggage the same day at a hotel, airport, or similar location.
Approx. ¥2,000-3,000
Standard Delivery
Receive your stored luggage the next day or later at your home, next accommodation, or similar location.
Approx. ¥2,000-5,000
Overseas Delivery
Send your stored luggage directly to your home overseas.
Approx. ¥1,400-40,000
*The fees above are estimates. They vary depending on the counter, luggage size, delivery distance, and other factors.
